Terms of Service

Effective date: 1 October 2025

Acceptance: By accessing or using BlueSea Mobile (the “Service”) you agree to these Terms. If you do not accept them, do not use the Service.

1. Eligibility

You must be at least 18 years old and legally capable of entering a binding contract. By creating an account you represent that you meet eligibility requirements in your jurisdiction. Where local law requires a higher minimum, that rule applies.

2. Account registration and security

You must provide accurate information and keep it up-to-date. You are responsible for protecting your account credentials and for all activity under your account. Notify us immediately of unauthorized access.

3. Services overview

BlueSea provides: wallet management, airtime/data buyback, group payments, offline purchase queueing, loyalty marketplace, and related features. Certain services (payments, bank transfers, crypto on-ramps) may be provided by third-party partners; those partners’ terms may also apply.

4. Payments, wallet and buyback

Wallet: You may store balance in your BlueSea wallet. Wallet funds are electronic balances; they are not bank deposits. Terms for top-ups, withdrawals, and transfers are defined in our help pages and may be updated.

Airtime buyback: When you return airtime for platform credit, the amount/fees and any limits are shown at the time of the transaction. BlueSea reserves the right to refuse or limit buyback transactions to protect against fraud or regulatory risk.

Payment processing: We use third-party payment processors to accept and remit payments. Your payment method details are tokenized and stored by our processors; we do not store raw card PANs. We may charge fees; fee schedules are published separately and may change with notice.

5. Refunds & cancellations

Refunds are handled on a case-by-case basis and subject to network, processor and regulatory rules. For certain transactions (e.g., airtime top-ups) refunds may not be possible after completion. If you believe an error occurred contact support within 30 days.

6. Prohibited conduct

You agree not to: (a) use the Service for illegal activities; (b) attempt to reverse-engineer or exploit the platform; (c) impersonate others; (d) breach third-party accounts; (e) use stolen payment methods; (f) abuse promotions or referral incentives. Breach may result in suspension or termination and legal action.

7. Intellectual property

All intellectual property in the Service (software, designs, text, logos) is owned by BlueSea or our licensors. You may not copy or misuse trademarks. For user-generated content you grant BlueSea a non-exclusive license to host, display and operate the content as part of the Service.

8. Third-party services

We rely on third-party service providers (telcos, payment processors, KYC providers). We are not responsible for their failures; where they impose fees or limits, those apply. Links to third-party sites do not imply endorsement.

9. Warranties & disclaimers

The Service is provided “as is” and “as available.” BlueSea disclaims all warranties to the extent permitted by law. We do not guarantee uninterrupted or error-free operation.

10. Limitation of liability

To the extent permitted by law, BlueSea’s total liability for direct damages arising from this agreement is limited to the amount you paid to BlueSea in the 12 months prior to the claim (or a reasonable cap of Naira equivalent — choose an amount for your business). We are not liable for indirect, special, punitive or consequential damages. Nothing in these terms excludes liability for death or personal injury resulting from our negligence or for other liabilities which cannot be lawfully excluded.

11. Indemnity

You agree to indemnify BlueSea against claims arising from your breach, misuse, or violation of law.

12. Account suspension & termination

We may suspend or terminate accounts for fraud, illegal use, breach of these Terms, or as required by law. On termination, remaining wallet balances will be processed according to our procedures (subject to checks, holds, and legal obligations).

13. Governing law & disputes

These Terms are governed by the laws of Nigeria. Except where otherwise required by law, disputes will be resolved by the courts of Nigeria or by arbitration as agreed between the parties. If you are a consumer in another jurisdiction local mandatory protections may apply.

14. Changes to Terms

We may update these Terms. Material changes will be notified. Continued use after notice constitutes acceptance of the updated Terms.

15. Contact

For questions contact: blueseamobile5@gmail.com or support via the app.

Note: This document provides a comprehensive terms template customized to BlueSea’s wallet, buyback and payment model. Before publishing set numeric limits, fee schedules, and specific processor names; then get a local lawyer review for enforceability and regulatory compliance (payments, AML, crypto). Suggested vendor list (replace with your actual vendors) must be added: payment processor; KYC provider; hosting provider.